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|What quality and color diamonds do you use?
|We use G+ VS+ quality diamonds (GIA standards). Our Pink diamonds are "Light Fancy" pink (faint) and are clean to the unaided eye. Our fancy yellow diamond are "Intense Yellow" and SI or better. Our grading standard are quite strict, but for any reason you do not feel they are accurate, please contact us immediately.
|How do I buy/redeem a gift certificate?
|To purchase a gift certificate for someone, click here. If you are the recipient of a gift certificate and would like to redeem your gift certificate, click here.
|How do I find my product?
|To find the product(s) you're looking for, you may;
2: Type a keyword into the SEARCH box.
If you have any trouble locating a product, feel free to contact customer service for assistance. [email protected] or click our Chat feature.
|How do I navigate the site?
|To navigate tour website, simply click on a category you might be interested in. Categories are located on the top & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link (often highlighted in blue). You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service 800.993.5900 or Chat for assistance.
|How do I use a coupon?
|After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.